For retail and consumer brands

A tracked question is a query Mentionry records, not a transcript of every potential customer conversation. Choose category, comparison and purchase questions relevant to the brand, then inspect the saved answers from the engines and observation window available on your plan.

Keep brand-named questions separate from questions without a brand name. A strong answer rate on a question that explicitly mentions your brand is different evidence from being named in an open category question. The split uses literal saved brand names; aliases and implicit references may be missed, so it is not a definitive measure of audience intent or customer acquisition.

Open Shopping and authorize Shopify. The platform verifies the owned active connection and saves an imported sample of up to 250 returned products before opening any Shopping tab. Platform selection, an illustrative image or a legacy access flag is insufficient evidence.

The product view shows recorded matched-answer counts and mention order. It withholds product visibility percentages and growth comparisons while per-answer catalog-matching coverage remains unverified. A missing match is unknown coverage, not proof that an engine never mentioned the product.

Inspect the answer and the pages it cites before changing product content. A retailer citation identifies a source used in the answer; it does not prove a checkout destination, referral visit or purchase. Brand rankings in ordinary tracked answers also do not establish native shopping-feed placement.

Use page-level SEO and answer-engine findings to investigate specific content gaps. Review source-grounded prepared changes against the actual product facts, apply the changes through your publishing process, and record a deployment when they are genuinely live. Later observations can be compared cautiously, with consistent questions, dates, engines and markets.

Backlink research can identify relevant publishers and sources, and supported workflows can prepare material for review. A publisher decides whether to link or mention a product. A draft, a sent pitch and a verified acquired backlink are different states and should not be reported interchangeably.

Content improvements and outreach cannot guarantee that an answer engine recommends a brand. Track the evidence, retain failed or unknown observations honestly, and compare outcomes over time before claiming a lift. Purchases and incremental revenue require separate first-party measurement.

Mentionry offers Lite, Growth and Agency plans plus quoted Enterprise terms. Evaluation access is finite and does not provide an unlimited daily research service. Current prices, collection scope and workspace allowances are shown on Pricing and in the account.

Store authorization is required before catalog access. Native shopping-feed capture, complete catalog coverage and verified product-lift or sales attribution are not current capabilities. A successful authorized store import still needs end-to-end validation; synthetic tests alone cannot establish it.