Digital PR, and what it is actually for
Digital PR is the process of earning links and mentions from online publications by providing them with something they can use. This guide explains the procedure.
- Length
- 7 min read · 1,611 words
- Sections
- 9
- Questions
- 4 answered
On this page9 sections
What digital PR is not
Digital PR is not advertising. You cannot pay for the links it aims to earn. Buying links that pass ranking signals violates Google's link spam policy, and the penalty lands on the buyer's site.
It is also not traditional media relations focused solely on broadcast impressions. A mention on national television is valuable for brand awareness, but without a link back to your site, it does nothing for your search rankings. The core output of digital PR is the link.
Finally, it is not a guaranteed or scalable channel like paid search. It is a manual, editorial process. Success is measured in quality placements, not volume.
The objective: links that pass authority
Google's algorithms interpret a link from one site to another as a vote of confidence. A link from a respected industry publication tells Google your site is a credible source on that topic. This can influence where your pages rank for relevant searches.
Not all links are equal. A link from a local news blog carries less weight than one from a national trade magazine. A link embedded in a genuine article is more valuable than one in a sponsored post or a footer. The goal is links from relevant, authoritative sites in a natural editorial context.
This is why digital PR focuses on earning, not buying. An earned link is, by definition, placed by an editor who found your contribution valuable. That is the signal search engines look for.
The step by step process
The work breaks down into four stages: finding opportunities, qualifying them, pitching, and following up. Each stage has a high attrition rate. A typical campaign might start with 200 prospects, whittle them down to 40 viable targets, send pitches, and secure 5 links. A 10-15 percent success rate from pitch to placement is considered strong.
1. Finding opportunities
You need a list of journalists, editors, and websites that might be interested in what you have. There are three main channels.
First, look for journalists writing about your competitors. Search for your main competitor's brand name alongside terms like "interview", "feature", or "comments". The journalist who covered them is a proven prospect for you. Tools can automate this search by showing you every page that links to your competitor but not to you.
Second, find resource pages and listicles. Search for "[your industry] resources", "tools for [your job role]", or "best [your product category]". These pages exist to curate helpful links. If your product or resource is a good fit, you can suggest it for inclusion.
Third, look for direct requests. Reporters use services like HARO (Help a Reporter Out) to ask for expert sources. Podcasts seek guests. Conferences need speakers. These are explicit calls for what you might offer.
2. Qualifying the target
Not every opportunity is worth a pitch. Disqualify aggressively to save time and protect your sender reputation.
Check the website's relevance. A tech podcast might want a SaaS founder, but not one from an unrelated niche. Check the publication's audience. A link from a site read by your potential customers is worth more than one from a general interest site.
Assess the likelihood of a link. A news article might mention your company without linking. Your pitch can politely ask for the link to be added. A podcast episode page, however, almost always links to the guest's site. That is a high-probability target.
Most importantly, be honest. Can your business genuinely provide what is being asked? If a reporter seeks a cybersecurity expert and you run a bakery, do not pitch. Pitching where you do not fit wastes everyone's time and gets you marked as spam.
3. The pitch
Your email must be useful immediately. Journalists receive hundreds of pitches a day. The subject line should be clear, not clever. "Expert available to comment on new FTC ruling" is better than "A story idea for you".
Open by showing you have read their work. "I saw your article on supply chain AI and have a relevant case study" establishes context. Then, present your offer succinctly. What are you providing? A unique data point, an interview with a founder, a free tool for their readers? Make the value obvious.
Always include a clear, low-friction next step. "I have the full case study ready and can send it over" or "My CEO is available for a 15 minute call this week".
Here is an example for a fictional company, "FlowMetrics", which makes project management software. The target is a tech blog that recently published a list of productivity tools. "Hi [Name], I enjoyed your roundup of productivity apps last week. FlowMetrics provides detailed team workload analytics that might be a fit for a future update. We offer a free tier that your readers could use. I can send a one paragraph description if you are open to it." This is specific, modest, and easy to answer.
4. Following up and handling silence
Send one polite follow-up email 5 to 7 days after the first, assuming the opportunity is not time-sensitive. Restate the offer briefly. If you get no reply after that, move on. Do not follow up a second time.
Most pitches will receive no response. This is normal. It does not mean your pitch was bad. It means the editor was busy, the story changed, or your email landed at the wrong time. The solution is not to send more emails to the same person, but to find more qualified targets.
If you do get a reply asking for payment for a link, decline. Explain politely that you are seeking an editorial placement. Buying links risks Google penalties for your site.
Where tools fit in
The most time consuming parts are finding and qualifying opportunities. Manually searching for competitor links and journalist requests is slow. Software can perform these searches at scale.
A tool like Mentionry automates the first step. You give it a domain. It finds pages linking to your competitors but not to you, plus resource pages and direct requests from journalists and podcasts. It then drafts a tailored pitch for each opportunity. The drafting can be done directly in your Gmail. The tool sends it from your own connected mailbox. Every opportunity is judged individually, and the system will refuse to draft a pitch if it decides your business cannot honestly answer the request.
This turns a process of broad searching into one of focused evaluation. In a measured run for one domain, the system found 110 openings. A user read them, judged 40 to be viable, and kept 14 for pitching. The filtering is the product, not the volume.
What realistic results look like
Do not expect dozens of links a month. For a small business, earning two or three high quality editorial links from relevant industry sites per month is a significant achievement. These links are permanent and accumulate value over time.
The impact is not immediate. It can take weeks to secure a placement after the initial pitch, and months for Google to recrawl the page and reassess your site's authority. This is a long term strategy.
Measure success by the quality of the referring domains, not just the number of links. One link from a top publication in your field is worth more than ten from low authority directories.
Questions people actually ask
What is the difference between digital PR and SEO?
SEO is the broader practice of improving a website's visibility in search engines. Digital PR is a specific tactic within SEO focused on earning backlinks from online publications. While SEO also involves technical site improvements and content creation, digital PR is primarily about outreach and relationship building with journalists and editors to secure those links.
Can I do digital PR for a local business?
Yes, but your targets will be different. Instead of national tech journalists, you would target local news sites, regional business journals, and niche bloggers in your city or area. The process is the same. Find reporters who cover local business openings, community events, or your specific industry in your region, and provide them with a genuine local story, such as a new service you are offering or a community project you are supporting.
How much does digital PR cost?
If you do it yourself, the primary cost is your time. A full service digital PR agency might charge several thousand dollars per month for a retained campaign. Some software tools that help find opportunities have a monthly subscription fee. The cost of buying links directly from websites varies, but it carries the significant hidden cost of potential search engine penalties, which can erase your site's visibility.
Why do some services promise a certain number of links?
Services that guarantee a set number of links per month are typically not earning editorial placements. They are often using link networks, sponsored posts, or paid directories. These links are low quality and risky. Genuine digital PR cannot guarantee outcomes because it depends on the independent editorial judgment of a third party. No one can guarantee a journalist will write about you.
Run this against your own domain
Give it a domain and it works out who you compete with, mines the pages that link to them and not to you, judges every opening one at a time, and writes the email, the form or the reply. It sends them from your own mailbox, so the replies come to you.
Find out what your domain is missing
Qualifying a domain is free and it is the honest first question: some sites have a pool worth mining and some have nothing to mine and everything to earn. Run that first.
One plan. There is no cheaper rung with things taken out of it.
- Both engines, all fourteen channels
- Every opening judged one at a time, with the reason kept
- The email, the form or the reply drafted for each one
- Sent from your own mailbox, so the replies come to you
- Nine connectors that need no key and no account of yours
- Marketplaces and paid placements filtered out, twice