Digital PR agency
A digital PR agency earns media coverage and backlinks for your business. The service works, but it is expensive and the results are not guaranteed.
What it refuses to do
It will not find you a paid placement
“This reply asks for payment in exchange for a link. I will not write that response.”
It will not say a page is unlinked when it could not read it
“Unchecked: this page returned 403 and was not read.”
It will not send from a domain of ours
“No mailbox connected. Three drafts are ready and none of them has been sent.”
On this page5 sections
What a digital PR agency does
A digital PR agency's primary job is to get your business mentioned in online publications. The mention usually includes a link back to your site. This is called earned media. The agency researches your industry, identifies journalists who cover it, crafts a story angle, and sends pitches. A successful pitch results in a published article that names your company.
The work is manual and relationship driven. Good agencies have media contacts and know what different editors want. They spend time understanding your business to find a credible news hook. This could be original data from a survey you ran, a unique opinion from your founder, or a commentary on a trending industry event. The goal is to make your company a source, not an advertiser.
How the market charges and how it works
Most reputable digital PR agencies work on a monthly retainer. Prices start around 3000 dollars per month and commonly range from 5000 to 10000 dollars. For enterprise brands, retainers can exceed 15000 dollars. This fee typically covers a dedicated account manager, a set number of hours for strategy and pitching, and reporting. It does not guarantee any specific number of links or placements.
A typical engagement lasts at least three months, often six. The first month is for research and strategy. The second and third months see active pitching. Results, meaning published links, usually begin to appear in month two or three. The agency will report on metrics like the number of pitches sent, journalist responses, and the Domain Rating of the sites that linked. Payment is due regardless of the number of links secured that month.
The risks and trade offs
The main risk is paying for activity, not outcomes. You pay the retainer for the agency's time spent pitching. If no journalists bite, you still pay. Some agencies use junior staff to send templated pitches at high volume, which can damage your brand's reputation with journalists. Others might pursue links from low quality sites just to hit a number.
A significant trade off is control. The agency owns the journalist relationships. If you end the contract, those contacts leave with them. Furthermore, some agencies engage in practices that violate search engine guidelines, such as buying links or participating in link schemes. The penalty for this falls on your website, not the agency. It is crucial to ask how an agency sources its links and to avoid any that promise a specific number or guarantee placements.
How to judge a provider
Ask for specific, recent case studies for businesses like yours. A good case study names the client, shows the published article, and explains the story angle that made it work. Be wary of agencies that only show metrics like total links or Domain Rating without showing the actual coverage.
Ask who will be doing the work. Is it the person you met with, or will your account be handed to a junior executive. Request a sample pitch from a recent campaign to judge the quality of the writing and research. Finally, read the contract carefully. Look for clauses that tie you in for a long minimum term, or that make you liable if the agency's tactics cause a search engine penalty.
- Request case studies with actual published articles, not just metrics.
- Confirm who will be writing and sending pitches on your behalf.
- Review a sample pitch to assess quality and customization.
- Understand the contract terms, especially the notice period and minimum commitment.
What Mentionry does differently
Mentionry is not an agency. It is software that automates the research and drafting part of digital PR. You give it your domain. It finds specific, individual opportunities where your business could earn a link. This includes pages that link to your competitors but not to you, journalists asking for sources, and relevant podcasts or awards. For each opportunity, it drafts a personalized email for you to send.
The key distinction is that Mentionry sends the pitch from your own connected mailbox. You use your email address, your domain, and your sending reputation. Replies land in your inbox. The software does not place or publish anything. It finds the opening and writes the ask. Whether a link then appears is the publisher's decision. This model means you pay for the software, not for a publicist's time. There is no retainer. You control the relationships because you are the one emailing.
The software is built to avoid common risks. It excludes paid placements by design. Its drafting model can refuse to pitch an opportunity if it decides your business cannot honestly answer the journalist's query. In a measured run for one domain, it found 110 opportunities, judged 40 as worth pursuing, and drafted pitches for 14 that were a genuine fit. The filtering is the product, not the volume.
Questions people actually ask
What is the difference between digital PR and traditional PR?
Traditional PR often focuses on broadcast media, print newspapers, and brand reputation. Digital PR focuses specifically on earning links from online publications to improve a website's search engine rankings. The tactics overlap, but the success metric for digital PR is typically the quantity and quality of backlinks earned, measured by tools like Ahrefs or Moz.
How long does it take to see results from a digital PR agency?
You should expect a lead time of two to three months before the first links appear. The first month is usually for strategy development. Active pitching happens in the following months. Published articles can take weeks to go live after a journalist accepts a pitch. An agency asking for a one month trial is often not a realistic test of the service.
Can I do digital PR myself without an agency?
Yes, but it requires significant time. You need to research relevant journalists, understand what they write about, craft compelling story angles, and send personalized pitches. Tools like Mentionry automate the research and drafting, but you still need to review the pitches and send them from your own email. This approach is more hands on but avoids agency retainers.
What questions should I ask a digital PR agency before hiring them?
Ask for three recent case studies with links to the actual articles. Ask who your main point of contact will be and their experience. Ask how they find story angles and what their pitch process looks like. Crucially, ask if they ever buy links or guarantee a specific number of placements. A yes to either is a red flag.
Run this against your own domain
Give it a domain and it works out who you compete with, mines the pages that link to them and not to you, judges every opening one at a time, and writes the email, the form or the reply. It sends them from your own mailbox, so the replies come to you.
Find out what your domain is missing
Qualifying a domain is free and it is the honest first question: some sites have a pool worth mining and some have nothing to mine and everything to earn. Run that first.
One plan. There is no cheaper rung with things taken out of it.
- Both engines, all fourteen channels
- Every opening judged one at a time, with the reason kept
- The email, the form or the reply drafted for each one
- Sent from your own mailbox, so the replies come to you
- Nine connectors that need no key and no account of yours
- Marketplaces and paid placements filtered out, twice