Shopping

Choose Connect Shopify in Shopping and complete the store authorization. Mentionry verifies that the active connection belongs to your account and imports the products returned by the supported catalog tool. All four Shopping tabs stay locked until that connection and the saved catalog are verified. Choosing a platform alone cannot grant access.

An import covers up to 250 returned products. It is an imported sample, not a guaranteed complete store inventory. Product identities, catalog state and the specific connected account are bound to the verification record. A missing, disconnected or changed catalog cannot be treated as a valid connection.

The Products tab shows product names from the imported catalog that have recorded matches in tracked AI answers. Counts describe observed answers, and mention order describes the recorded sequence within those answers. Neither number is a shopping-feed rank or a purchase recommendation score.

Matching begins after products are available to the recorder. Earlier answers are not automatically a verified product baseline. Abbreviations, aliases and ambiguous product names can complicate literal matching. A product with no recorded match has unknown coverage; it must not be described as absent from every answer. For that reason the product view withholds visibility percentages and growth deltas.

The Brands tab reuses brand mentions in your tracked AI answers. The Prompts tab shows the questions behind those recorded answers; it is not a panel of everything real shoppers type. Selected prompts and available engines determine the sample.

The Merchants tab classifies recorded citation domains as retailers or listings. A cited retailer is a source the engine used, not proof that the answer opened a checkout, sent a buyer to that shop or generated a sale. Inspect the original answer and source before deciding whether a product page or retailer listing needs attention.

Confirm the imported products and the observation window before comparing answers. Check whether a recorded name match refers to the intended product. If an answer is incomplete or inaccurate, inspect its cited pages and the content your own product page provides. Prepared content changes still require editorial review and a real deployment before they can be associated with later observations.

A current paid plan is required for store connection and catalog import. Imports use existing shared provider limits rather than an unlimited research allowance. Saved-page navigation does not start a product import. A failed or empty import does not unlock results or silently replace a working catalog with an empty one.

Native ChatGPT Shopping-feed tracking is not implemented. Mentionry does not currently prove complete catalog coverage, per-answer matching coverage, product-placement lift, checkout destinations, purchases or incremental sales. A successful import from an actual authorized customer store also requires end-to-end validation; a synthetic integration test is not that evidence.

Only Shopify is currently offered for product import. Other commerce connectors remain unavailable until their connection, response handling and provider pricing are verified. No CSV upload or unsupported platform selection substitutes for the required verified connection in this workflow.