Terms of Service

Mentionry is an AI marketing platform for the answer engines. It asks the engines your plan covers the questions your customers ask, on a schedule, records what they say about your category and which domains they cite, and then works the openings that follow: it judges each one against the domain you gave it and writes the message, the form contents or the reply that opening needs. Access is licensed rather than sold, and is tied to your account.

Which sources are read, and what each one yields, changes as sources change. Some publish openings in a machine-readable form and are read automatically; others accept submissions only through a form or an address a person has to fill in, and for those Mentionry prepares the submission and you complete it. The site says which is which, channel by channel, and that description is part of what you are buying.

Mentionry sends outreach from your own connected mailbox, under your own address, and never from a domain of ours. It drafts the message first and the draft is yours to read, edit or delete. It cannot place or publish a link anywhere: it sends a pitch, and whether anything comes of it is the recipient's decision.

The consequence is that you are the sender of everything that leaves your mailbox, and this is the most important sentence in this section. Anti-spam and data-protection law treats the account holder as responsible for the message, and so do we. You are responsible for having a lawful basis to contact the people you contact, for honouring anyone who asks not to be contacted again, and for the content of anything that goes out under your name.

You can disconnect the mailbox at any time from the product. Disconnecting revokes our access and stops anything further being drafted or sent; messages already sent and drafts already in your mailbox are yours and stay there. You can also revoke the grant directly from your Google Account's third-party access settings.

Nothing in the service is a promise of a link, a mention, a reply, a placement, a ranking, or an amount of traffic. Every opening Mentionry finds is somebody else's decision to make. An editor, a moderator, a journalist or a site owner reads what you send and chooses; a good draft to a well-matched target is the whole of what this product can do about that.

Search rankings in particular depend on things outside the service and outside your site. Any figure shown in the product about a domain, a competitor, or a keyword comes from a third-party data provider and describes what that provider measured, not a guarantee about what will happen.

You are responsible for what happens under your account and for keeping access to it secure. Tell us promptly if you think somebody else has it. One account is for one organization; if you use Mentionry for a company, you confirm you may bind that company and "you" includes it.

You must be able to form a contract where you live, and the domain you point the product at must be one you own or are authorized to work on.

You must not, directly or through anyone else:

Mentionry has three plans: Trial at $0, which runs for seven days on your own site with no card and ends on its own; Starter at $99, charged monthly; and Enterprise, which is priced on the size of the account and quoted before anything is charged. Each states the number of prompts it tracks, how many readings a day it takes of each, and which answer engines it reads. There is no setup fee and no minimum term.

A plan's stated allowance is a ceiling, not a commitment on your part, and we apply a daily limit to automated usage on every plan so that no account can run up an unbounded cost. If you reach one, we say so plainly and nothing is charged for what did not run.

The subscription renews automatically each month until you cancel, and the payment method on file is charged. Prices are stated and charged in US dollars. Payment is processed by Stripe under its own terms; we do not receive or store your full card number.

We may change what the plan costs in future. A change to a recurring price applies no earlier than a renewal after we have told you, and you can cancel before it takes effect.

You can cancel at any time. Cancellation stops the next renewal; it does not end the period you have already paid for, and we do not ordinarily refund the unused part of a month because you stopped using the service partway through it.

If you were charged in error, charged twice, or charged after cancelling, write to us and we will put it right. This does not limit any consumer right you have that cannot be waived.

Mentionry depends on third parties: Google for the mailbox, Stripe for payment, and data, search and language-model providers for what the product reads and writes. Their availability, their terms and their pricing are not ours to control, and a change at one of them can change what a channel yields or take it away. The Privacy Policy says which categories of provider receive what.

Sources read by the product remain the property of whoever publishes them, under their own terms. Where the product shows a fact about another company, including a competitor's pricing, it is quoted from that company's own published page with the date it was read.

You keep your site, your content, the drafts once they are in your mailbox, and anything you send. You give us only the permission needed to run the service for you: to read the sources on your behalf, to generate drafts, and to write them into the mailbox you connected.

We keep the service, the software, the interface and the selection and arrangement of what it shows. If you send us feedback we may use it without owing you anything for it.

By accepting these terms you permit us to identify you as a customer of Mentionry, by name and logo, on our website and in sales and marketing materials. It is a factual statement that you use the service. It is not an endorsement, a recommendation, a partnership or an affiliation, and we will not present it as one.

The limits on that permission matter as much as the permission itself. We will follow your published brand guidelines when we use your logo. We will not quote you, attribute a statement to you, or describe a result you got with the product, without your prior written approval. And we will not disclose anything about your account in the process: not your prompts, your competitors, your engines, your spend or your results.

You may opt out at any time, for any reason and without giving one, by writing to [email protected]. We will remove your name and logo from our website within five business days and from sales materials as they are next produced. Opting out costs nothing and changes nothing else about your plan.

The readings, the judgements and the drafts the product produces for your account are yours. As between you and us, we assign you whatever rights we hold in that output, and you may use it for any lawful purpose. You are responsible for reading it before you send it, because a language model can be confidently wrong about a name, an outlet or a fact, and the message goes out under yours.

Two limits follow from the way generation works, and both are worth stating rather than discovering. The product may write similar or identical output for another customer working a similar opening, so output of that kind is not exclusively yours. And nothing the product writes is legal, financial or professional advice.

Each of us will learn things about the other that are not public: on our side your domain, prompts, competitors and results; on yours the non-public parts of the product, its roadmap and any price we quote you. Each of us will keep the other's non-public information in confidence, use it only to provide or use the service, and protect it at least as carefully as our own.

This does not cover information that is already public, that the receiving side already had, that came from somebody else free to share it, or that was worked out independently. Either of us may disclose where the law or a regulator requires it, and where we are permitted to, we will say so first so the other can object.

We may restrict or suspend access where it is reasonably necessary: non-payment, a compromised account, a legal requirement, a security risk, or use of the kind the acceptable-use section rules out. Where it is practical we will tell you first and give you a chance to fix it, and we may act immediately where waiting would make things worse.

You may stop using the service whenever you like; cancelling the subscription is covered above.

To the maximum extent the law allows, the service is provided as is and as available. We disclaim the implied warranties, including merchantability, fitness for a particular purpose, accuracy and uninterrupted operation. We do not warrant that a source will keep publishing, that a draft will be answered, or that any particular outcome will follow from using the product.

To the maximum extent the law allows, neither Spotbo Inc. nor its suppliers will be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, rankings, traffic, goodwill or business interruption, even if we were told they were possible. Our total liability arising out of the service or these terms will not exceed what you paid us in the three months before the event that gave rise to the claim.

Some of these limits do not apply where the law does not allow them, and nothing here excludes liability for fraud.

If you use Mentionry for a business, you will defend and indemnify Spotbo Inc. and the people who work on it against third-party claims and reasonable costs arising from messages you sent, content you supplied, your breach of the acceptable-use section, or your infringement of somebody else's rights. This does not cover our own fraud or wilful misconduct.

We sometimes give an account a trial, a discount, or early access to something that is not finished. Anything offered that way is provided as is: it can change or be withdrawn, it carries no warranty and no support commitment, and our liability for it is limited to what you paid for it, which on a free trial is nothing. A trial ends on the date the product shows, and access then returns to whatever you have paid for.

Nothing shown in a trial or a preview is a commitment that a feature will ship, keep working, or be included in any plan at any price.

These terms are governed by the laws of the State of Delaware, without regard to its conflict of laws rules, and the state and federal courts located in Delaware have exclusive jurisdiction over any dispute arising from them. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Before filing anything, write to [email protected] and give us thirty days to put it right. Most disputes turn out to be a billing record or a misunderstanding and are settled far more cheaply that way. Nothing in this section removes a right you have under the mandatory law of the country you live in, including any right to bring a claim in your local courts.

We may update these terms as the product, the law or the services it depends on change. The date at the top of this page is the one that counts. Where a change is material we will give reasonable notice; continuing to use the service after it takes effect is acceptance, and if you do not agree you can cancel before the next renewal.

These terms and the Privacy Policy are the whole agreement for the service. You may not assign it without our consent; we may assign it as part of a reorganization or sale. If one provision cannot be enforced, the rest stays in force. Not enforcing something once is not a waiver of it. The sections that should outlast the agreement do: acceptable use, ownership, confidentiality, the disclaimers, the liability limits, governing law and anything you still owe. The permission to use your name and logo does not: it ends when your account does, on the same five business day removal. Neither of us is liable for a failure caused by something genuinely outside our control, which does not excuse paying what is owed.

Questions, legal notices and billing disputes go to [email protected], or through the contact page. Mentionry is operated by Spotbo Inc., a Delaware corporation.